The Quick type: From 2009 to 2013, pro matchmakers JoAnn and Steve Ward hosted VH1’s “Hard enjoy.” Throughout six periods, this mother-and-son duo showcased their unique skill for promoting, suggesting, and quite often providing an actuality check to individuals looking really love. You should definitely in tv series company, the duo operates Master Matchmakers to simply help singles find a relationship through matchmaking and date mentoring. Master Matchmakers provides individualized information and vetted suits to singles across the country. Now, the team has also innovated a mobile program labeled as Love Lab that authenticates the identity of a stranger before going on a date. In all respects of dating, the Ward family supports better truthfulness and depend on.


In 2003, Steve Ward believed he was on their option to getting a good investment banker. He had been 22, simply out-of-school, and planning to begin his profession, but very first the guy decided to help his mother aside along with her matchmaking company.

JoAnn Ward had a skill for dealing with folks, not with technology. She had been using filing cupboards, and her child desired to improve their to an internet database and web site. He anticipated that it is an easy task. After that, when a prospective client questioned him for a male’s perspective, the guy carried out 1st intake interview and begun to advise suits.

He met aided by the client and matched their through to a first time. She along with her big date hit it off and were quickly engaged are married. Steve’s very first introduction was actually a rousing achievements, and just like this he had been addicted.

A moment generation matchmaker and President at Master Matchmakers, Steve guides people toward satisfying relationships with honesty and credibility. He could be well-practiced at giving guidance to singles. Alongside their mommy, the guy co-authored a manuscript known as “Crash program crazy.” In most their undertakings, the guy dreams to boost the online dating knowledge for singles.

Master Matchmakers performs face-to-face interviews and criminal record checks to thoroughly learn clients before sending all of them from a date. Qualified mentors and registered therapists work as individual coaches and a passionate team of full time matchmakers work side-by-side with one of these mentors to ensure careful, hand-selected introductions in conjunction with individualized information from many years of specialist knowledge.

With a commonly seen television show, “Hard enjoy,” this little local matchmaker expanded into a nationwide boutique, helping singles in most 50 states.

“We’re facing panel any where from 20 to 40 new business 30 days today,” Steve stated. “We’ve developed into a full level solution effective at helping whoever labors in love.”

now, using innovation to boost the online dating life of singles, Steve has actually pioneered a mobile application labeled as adore Lab, that’ll validate someone’s picture, authenticate their particular identification with an individual information test or cellphone search, and work a criminal background check aswell.

“in a day and time of conference over mobile basic regarding matchmaking, we designed admiration Lab to give depend on as a service into the whole dating business,” Steve described, “but for those looking a high-touch, personal experience we’re going to still give all of our best-in-class, private coaching and expert matchmaking solutions.”

Steve and JoAnn Honed Their Date training Via “Hard Love”

Upon signing up for Master Matchmakers, Steve used his business impulse, social intuition, and flair for informing it like it will be show off all those things a matchmaker may be and carry out. This is why, he and his awesome family soon earned much promotion and interest, culminating in VH1’s truth tv series “Hard enjoy,” which ran for six months.

From 2009 to 2013, Steve along with his mom hosted and developed this tv show about singles and lovers in various stages of internet dating and connection crises. They can be clear-cut individuals who understand how to get outcomes.

“many thanks plenty for leading myself along the ‘dating trip’ that resulted in Ryan. We have been thus pleased. The guy contributes a great deal to living that i’d be unable to make alone. I never believed in soulmates before, but child are We a believer now!” — Maya, a Master Matchmakers customer

After season one, Steve respected the helpfulness of a really love bootcamp, of hearing from an individual who will tell you the real truth about yourself plus relationships. The guy made a decision to add a night out together training service to check and bolster their unique matchmaking.

“We wanted to offer alternate ways that we’re able to add importance to someone’s romantic life,” the guy told united states. “We started to establish a program that individuals believed was very unique and personalized, according to the method we were known for: tough really love.”

The popularity of the television tv show and the development of the world wide web during the time enabled Master Matchmakers to syndicate their unique services nationwide.

Date Coaching, Matching, and Vetting for folks in All 50 States

Master Matchmakers has evolved quite a bit since 2003, when uploading and sending photos via some type of computer ended up being tiresome and complicated. Back then, it absolutely was a business criterion that matchmakers wouldn’t show their customers pictures of the potential go out. The customer needed to trust their own pro examination of attractiveness and compatibility.

Now technical advances allow Steve and his team to dig much deeper and provide a lot more than simply an image. As a result of the past detail, these matchmakers want to know everything so that they can generate a knowledgeable match. An entire bio and history check is regular functioning procedure for this exclusive matchmaker.

Providing customized service towards whole nation, the Ward household has the ability to assist hundreds of eligible singles select the person of their goals.

An egalitarian matchmaker, Steve rejects the concept of an antiquated business model where guys shell out excessive prices to meet up ladies who pay absolutely nothing. Master Matchmakers addresses women fairly and respectfully.

“I cater to a top-quality lady,” Steve stated. “we serve ladies who tend to be very determined, successful, appealing, educated, and seeking in order to meet their own equal or much better.”

Date Coaching

In his day training, Steve leaves a focus on knowing possibilities being ready to accept acting on them. He encourages self-awareness, maybe not self-consciousness. The guy covers shifting the paradigm and getting rid of self-imposed barriers so that the client is able to fulfill “one.”

“My personal coaching provides them with the capacity to maximize the possibilities that come their own way and notice those possibilities,” he revealed. “i am a numbers guy, therefore it is about frequency and readiness.”

He with his team of knowledgeable mentors fulfill face to face to recognize designs, break terrible practices, and come up with an agenda for how to locate, kind, and sustain outstanding connection. It’s no surprise their website talks of date coaches as “the sword and guard inside relationship.”

“more often than not we just work at helping individuals broaden their unique minds,” Steve said, “to attempt to start thinking about exactly why it could work– perhaps not exactly why it will not work.”


These matchmakers advocate for you. Work is to arrange introductions with suitable and vetted individuals. Consumers agree upon a certain number of introductions beforehand, in addition to matchmakers develop a tailored strategy backed by decades of experience into the relationship video game.

“we are extremely tactical regarding it,” Steve mentioned, “and then we provide feedback as you go along. We allow the client real positive feedback that they wouldn’t get virtually any way.”

Grasp Matchmakers simply take their own time interviewing and obtaining to know their customers in order to make smarter matches. The point, Steve mentioned matter-of-factly, is to find reduce the customer by combining them with a compatible match.

Often this simply means offering some information (or a firmly worded truth check) to consumers. The outlook associated with the unmarried is as important due to the fact character of their go out.

Also essential, Steve told you, is the ability to connect realistic expectations. “I’ve learned over the years simply to walk a superb line between giving somebody wish and giving somebody delusions.”

Background Checks

Before dealing with any client, Master Matchmakers thoroughly investigates that individual’s back ground. This can include anything from social media marketing profiles to criminal history. The team features a wealth of data at their unique convenience to make certain that all their customers take the up and up.

“undoubtedly and away, we possess the best degree of direct access to regulated data — significantly more than some other matchmaker in the united states,” Steve boasted. “We’re basically, for many intents and reasons, exclusive detectives.”

Master Matchmakers merely presents individuals after vetting their own history. Anybody who signs on agrees to this type of an arrangement. Fostering rely on and honesty, these matchmakers make sure that their clients are upstanding people worthy of getting matched. This amazing feature provides the team a competitive advantage for singles shopping for some added protection and detailed study.

“We’ve included lots of innovation throughout the last several years,” Steve stated. “That allows all of us doing our tasks more proficiently and successfully than many other matchmakers nowadays.”

Love Lab has criminal record checks to Keep Daters Safe

Recently, Steve has taken on a challenging venture, creating an online dating reference for singles. He’s taken the verification technologies utilized by Master Matchmakers and condensed it into a mobile app known as admiration Lab. Now anybody can use the internet to confirm the identification of a night out together before conference in-person.

This really is an important product for singles exactly who put by themselves at risk by going on a romantic date with someone they do not really know.

“We want to be a service,” Steve described, “to confirm online dating pages and just assist individuals get more value off every one of these programs and services.”

Really love Lab makes use of Master Matchmakers’ vetting processes to bring the present day dater some reassurance. Before you go on a date, customers can login to learn if someone else is actually exactly who they claim as (and whatever state they resemble).  This no-cost cellular app premiered in September 2013 and it has already been expanding its reach from the time.

“We’re amid an advancement of our own item,” Steve mentioned. “we wish to be an impartial verification solution for your relationship market.”

The software lets users self-verify unique identity and look abreast of the identity of somebody otherwise. Soon you can easily enter a telephone number, email, or username of a Love Lab profile to find out if someone you came across online was already validated. Everyone must validate their very own details. You are able to confirm the images, for example, by using and publishing an immediate selfie to Love Lab that’s determined and in comparison to your profile pictures for likeness.

With an intensive and conscientious verification procedure, these matchmaking innovators hope to develop something that reduces the dishonesty, fraud, and danger widespread in internet dating.

“I am not very concerned with making a ton of cash immediately. I am actually establishing a service that individuals will want to make use of and suggest — and a site that resolves a rather really serious issue.”

The Master Matchmakers group Features a Close-Knit, household Feel

Master Matchmakers is actually a family-run business. JoAnn Ward is the chairman, her boy will be the Chief Executive Officer, and her child may be the Executive Director of customer Relations. A lot of their own matchmakers and big date coaches are together with the business consistently and so are profoundly invested in the prosperity of every customer.

“We operate Master Matchmakers like a household. We’ve a very boutique-style approach,” Steve revealed, adding, “My mom features constantly said that the thing that technology cannot replace is quite personal service.”

JoAnn has a vibrant individuality that establishes the tone for your organization in general. The Ward household is focused on informing it think its great is and assisting people when it is drive.

“We simply take an equal share with the responsibility when you look at the business,” Steve mentioned, “but she’s far more tangled up in producing the achievements within client’s life.”

Not too long ago, Steve has taken more of a step straight back from customer strive to concentrate on the continuing growth of the Master Matchmakers company and expansion associated with appreciate Lab application. He allows their mommy make reins in the customer side, though they don’t always concur regarding correct approach.

“We have disagreements relating to all of our consumers all the time really,” the guy said good-naturedly. “Whenever we differ, though, it’s my job to allow her to win because we made a deal a long time ago that she would have last say within the matchmaking business and that I could have final state from the activity endeavors.”

That arrangement has proven to get beneficial to all involved â€” this mother-son team bills one another off to supply daters individualized help and technological ease.

Victory is Measured by How Happy the Clients Are

Over the years, Steve has observed numerous success stories of delighted lovers whom came across, fused, and found really love because of Master Matchmakers. Their own customer ratings web page is filled with testimonials from content consumers.

“i would ike to think that 99% of those whom chose me should do all of it once more,” he mentioned, “and that I’m happy with that.”

The guy informed all of us about a certain young woman seeking sugar daddy who was simply wise and successful in need of some advice within her relationship. Steve took this lady on as litigant and began coaching the lady to be even more open-minded. He paired the lady with a few single men but hadn’t found a perfect fit.

To gain insight into the woman individuality, Steve asked the lady to supply a personal research letter. The woman feedback shocked him. “She felt comfortable adequate to visit an ex who had been already remarried,” he recalled. “She really opened up to him and acknowledge that she is going through this knowledge, doing a bit of soul-searching and showing on what she could perform in another way in order to satisfy ‘the one.'”

The woman ex finished up offering the lady path into really love. He suggested she fulfill a buddy of his. The capture was actually that this buddy stayed in Seattle while she lived in New York. However, she’d been coached to-be open-minded to possibilities, therefore she consented to have the opportunity. After several effective dates, she wound up transferring to end up being closer to this man, who’s now the woman fiancé.

“She gave me this beautiful recommendation for conference this person,” Steve stated. “the point that i really could ultimately impact some one so as that, actually without launching the woman to ‘the one,’ she nonetheless credits myself — in my experience, definitely something to be proud of.”

Master Matchmakers Blends private Service With Technology

Instead to become a financial investment banker, Steve Ward has actually utilized his abilities as a business person, representative, matchmaker, and date coach to push Master Matchmakers in to the technical age. Their unique freshly designed app, like Lab, may be the next move in providing singles a secure online dating ecosystem with comprehensive criminal record checks.

“we are in a position to look into some people’s back ground extremely completely — so much more thoroughly than nearly any some other matchmaker available,” Steve stated. “I really shrunk that technology into Love Lab, but Master Matchmakers still uses it for our customers’ functions aswell.”

With initial guidance, hand-picked matches, and proven dates, Steve appears to corner the business on online dating from beginning to end.

“our very own focus is actually being able to give beneficial sources to people within the entire dating environment,” the guy said. When the large praises of their former consumers are any sign, he’s already been tremendously winning yet.